Terms and conditions

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The following ‘Terms & Conditions of Sale’ apply to purchases made at the www.alba.sklep.pl.Online Store.

The sole-proprietor of the business is Deplano Adrian Harenza, who can be contacted at ul. Piękna 50, 97-200 Tomaszów Mazowiecki and who is registered under NIP (Tax Identification Number): 7732366974, interchangeably referred to as “the Service Provider.”

Contact with the Service Provider:

– Phone: 608 098 575, costs according to the caller’s tariff,

– e-mail: biuro@alba.sklep.pl

§1 Definitions

  1. Terms & Conditions – In the field of the online services provided, the Terms and Conditions shall be those referred to in Article 8 of the Act of 18 July 2002 on Providing Services by Electronic Means (Journal of Laws of 2002 No. 144, item 1204, as amended).
  2. Customer – a natural person, a legal person or an organisational unit without legal personality yet having legal capacity, which places an Order with the Online Store, under the specifications of the aforesaid Act.
  3. Consumer – a Customer who is a natural person using the Online Store for purposes unrelated to their business or professional activity.
  4. Service Provider – an entity providing sales services through the Online Store under the specifications of the aforesaid Act.
  5. Subject of the Transaction – the Goods listed and described on the Online Store website.
  6. Goods – a movable object presented on the Online Store, being the subject of a Sales Agreement.
  7. Additional Service – a service provided by the Service Provider to the Customer outside the Online Store, in connection with the nature of the Goods.
  8. Sales Agreement – a sales agreement for Goods within the meaning of the Civil Code, concluded between the Service Provider and the Customer via the Store’s website.
  9. Online Store (Store) – an online service available at www.alba.sklep.pl through which the Customer may place an Order.
  10. Order – a declaration of the Customer’s intention, specifying the type and number of Goods, aimed directly at the conclusion of a Sales Agreement.
  11. IT System – a set of inter-cooperating IT equipment and software, which provides processing and storage, as well as sends and receives data through a telecommunications network using a terminal device appropriate for a specific type of network.

§2 General Principles

  1. These terms specify the conditions of sale of the Online Store available at www.alba.sklep.pl.
  2. In order for the Customer to place an Order with the Online Store, the Terms and Conditions of Sale should be read and accepted when placing the Order.
  3. The www.alba.sklep.pl Online Store retails via the Internet.
  4. All Goods offered at the www.alba.sklep.pl Store are brand new, have original packaging, are free from physical and legal defects and have been legally entered for sale on the Polish market.
  5. As part of the technical requirements necessary to work with the ICT system, which is used by the Service Provider in order to make purchases, the Customer should have an active e-mail account and a device connected to the Internet, with software allowing websites via a web browser – possibly of the latest version- to be used and having the so-called ‘cookies’
  6. The Customer must not produce content prohibited by law, e.g. content which promotes violence, is defamatory or violates personality rights and other third party rights.

§3 Ordering

  1. All prices quoted on the www.alba.sklep.pl webpages are gross and are quoted in Polish zloty or € (EURO). They do not include shipping costs, unless stated otherwise.
  2. Orders are accepted via the website/phone/e-mail.
  3. Orders may be placed through the website 24 hours a day, 7 days a week throughout the year.
  4. Orders are effective if the Customer correctly fills out the order form and gives their contact details, including the exact destination address where the Goods are to be sent, the phone number and an e-mail address.
  5. In the event that the given data is incomplete, the Seller will contact the Customer. If it is impossible to contact the Customer, the Seller will have the right to cancel the Order.
  6. When ordering, the Customer may express the wish to receive a receipt or a VAT invoice, which can be attached to the shipment or sent by e-mail to the address specified. This may be in the form of an electronic image of the settlement documents, in particular, a VAT invoice with attachments or a revised VAT invoice with attachments and forms. This consent authorises the Seller to issue and send VAT invoices in electronic form, in accordance with the Regulation of the Minister of Finance of 20 December 2012 on the sending of invoices in electronic form, rules for their storage and the procedures for making them available to the Tax authorities or Tax inspection authorities.
  7. When placing an Order, the Customer may agree to place their personal data in the database of the Seller’s Online Store for processing in connection with the Order. If such consent has been given, the Customer has the right to inspect their data, correct it and demand its removal.
  8. The Customer may use the option of storing the data in the system in order to facilitate the process of placing subsequent Orders. For this purpose, the Customer should enter the login and password, needed to access their account. The Customer’s login is their e-mail address. The password is a sequence of characters chosen by the Customer. The Customer’s password is not known to the Seller and the Customer is obliged to keep it secret and protect it against unauthorised access by third parties.
  9. After the Customer has placed an effective order, they will receive an automated response from the Store, confirming receipt of the order.
  10. The order shall take effect when payment has been made to the bank account specified in the order confirmation, or when payment has been made by bank transfer, or upon placing the order and payment having been made by credit card or, again, where the Customer has chosen the “cash on delivery” option.

§4 Shipping Time and Costs

  1. Goods are sent to the address given on the order form, on the phone or by e-mail. The store will immediately inform the Customer if the order form has been completed incorrectly, thus rendering shipment impossible or otherwise delaying shipment.
  2. Goods are delivered by specialist couriers or by ‘Polish Post’, depending on the options currently available.
  3. The package should be delivered within 7 working days – for standard shipments- and within 14 working days – for individual shipments. This is an approximate delivery time and relates to COD orders. Where the transfer method of payment has been selected, time must be allowed in order for funds to be credited to the Store’s bank account (usually 1-2 working days).
  4. The Customer is charged per order for delivery (shipping).

§5 Payments

  1. We issue receipts or individual proofs of purchase (invoice) for all goods sold.
  2. Payment for the goods ordered may be made on delivery (COD), by transfer to the Store’s bank account and using your VISA  or MASTER CARD . The systems managing payments by Credit Card are Przelewy24.pl (PayPro SA, ul. Kanclerska 15, 60-327 Poznań, Poland).

§6 Cancellation of an Agreement

  1. A Consumer who has concluded a distance purchase agreement has the right to cancel that agreement without giving any reasons, by making an appropriate declaration in writing, within 14 days (legal basis: Article 7, paragraph 1 of the Act of 2 March 2000 on the protection of certain consumer rights and on the liability for damage caused by a dangerous product, Journal of Laws No. 22, item 271, as amended). The deadline is non-extendable and is counted from the date of the issue of the goods. Where the agreement relates to the provision of services, it will be from the date of the conclusion of those services. In order to comply with this deadline, it is sufficient to send the declaration to the Service Provider before it expires.
  2. In the event of the cancellation of a distance purchase agreement, the agreement shall be rendered null and void. The service provided by the parties, shall be returned unchanged, unless such a change was necessary within the ordinary course of the company’s business.
  3. Reimbursement shall be made immediately, but no later than within 14 days. The goods purchased must be returned to the address of the Service Provider.
  4. Under the Act, the following services are not subject to the reimbursement: provision of services commenced, with the consent of the Customer, prior to the deadline referred to in Article 7 paragraph 1, for audio and video recordings and software saved on various media after the Customer has removed their original packaging, agreements on services for which the price or remuneration depends solely on price fluctuations on the financial market, benefits of properties specified by the Customer in their order or closely related to them, benefits which due to their nature, may not be reimbursed or whose subject is perishable, press delivery, as well as gaming and betting services.

§7 Complaints Procedure

  1. The products have a manufacturer’s warranty, for importer or seller, valid on Polish territory. The warranty period for each product is shown in the description on the Store’s website. The detailed conditions of the warranty are set out as a printed warranty issued by the warrantor. Most products have warranties subject directly to the manufacturers’ authorised service centres. The exact addresses of such service centres can be found on the warranties attached to the products and on manufacturers’ websites. The Customer can also carry out a complaints procedure under ‘Warranty through the Seller’.
  2. Complaints should be made to the Service Provider’s address.
  3. When filing a complaint, you should submit the faulty product to the Service Provider, together with proof of purchase and a completed complaints notification available from: [to be filled in].
  4. The Service Provider will respond to the complaint within 14 days from the filing of the complaint. Where the complaint has been resolved in favour of the Customer, the Service Provider will repair or replace the faulty goods with new goods which will be without defect or will reimburse the goods purchased.
  5. If the goods do not comply with the agreement, the Customer may request compliance with the agreement by the provision of free repair or replacement with new, unless such repair or replacement is impossible or involves excessive costs. When evaluating the excessiveness of costs, the following factors are taken into account: the value of the goods in accordance with the agreement, as well as the type and extent of its non-compliance. (Act of 27 July 2002 on specific terms and conditions of consumer sale and amendments to the Civil Code).
  6. Customers will forfeit the rights referred to in point 5 of this section, if they fail to inform the Store within two months from the day they first observed such, that the goods do not comply with the agreement. To comply with this deadline, it is sufficient to send notification before it expires.

§8 Privacy Policy and Personal Data Protection

  1. The Service Provider shall be an administrator of databases of personal data provided by customers to the online Store in connection with the purchases.
  2. Personal data is used for the execution of sales agreements, therefore, it may be transferred to those entities responsible for the delivery of purchased goods to the customer and, in the case of hire purchase, to those institutions providing credit for the purchase. Customers have the right to access their data and to amend it. Data is provided voluntarily.
  3. Information on the methods and technical means for detecting and correcting errors in the data entered:
  4. When placing the Order, Customers who have an account at the Online Store can correct data entered by themselves by editing their account profile up to the section where the “Place Order” button is pressed,
  5. Data may also be verified- and the Order corrected- by sending an e-mail to the Service Provider at biuro@alba.sklep.pl.
  6. When creating an Account, the Customer may change the data entered within the available options at any time.
  7. Information on the principles and methods for the preservation and protection of the content of the concluded agreement and its rendering available to other parties by the Service Provider:
  8. The preservation and protection of the content of the concluded agreement and making it available shall be made by sending an appropriate e-mail after the conclusion of the Sales Agreement.
  9. The preservation and protection of the content of the concluded Sales Agreement shall be made by sending the content of the agreement so concluded, to the given e-mail address or by submitting the Order specifications and proof of purchase to the Customer.
  10. The content of the concluded agreement shall be additionally saved and protected in the ICT system of the Service Provider and made available at the request of the Customer.

§9 Changes to the Terms & Conditions.

  1. Customers who have an account at the Store will be informed of changes to the Terms and Conditions by e-mail.
  2. If there have been any changes to the Store’s Terms and Conditions since the last login, the Customer should accept (or not) their provisions after the changes. Where the Customer does not accept the revised Terms and Conditions, especially after the changes have been made, further purchases from the Online Store will not be possible.
  3. Customers who do not accept the changes made to the Terms and Conditions will have the right to cancel their account at any time.
  4. Orders placed by Customers before the changes to the Terms and Conditions shall have come into force will be processed according to the previous Terms and Conditions.

§10 Final Provisions

  1. For all matters not settled herein, the provisions of the Act of 2nd. March, 2000 on the protection of certain consumer rights and on the liability for damage caused by dangerous products (Journal of Laws 2000 No. 22 item 271, as amended), the Act of 27 July 2002 on specific terms and conditions of consumer sale and amendments to the Civil Code (Journal of Laws 2002 No. 141 item 1176, as amended), the Act of 23 April 1964 – the Civil Code (Journal of Laws 1964 No. 16 item 93, as amended) shall apply.
  2. Any disputes arising from the implementation of these Terms and Conditions and the performance of agreements concluded between the Store and the Customers will be examined by the competent Court under the provisions on jurisdiction and venue in accordance with the Act of 17.11.1964 the Code of Civil Procedure (Journal of Laws No 43 item 296, as amended).


Publication date: 19.11.2014

Additional Information

Terms & Conditions of Sale.

Shipping Costs

Contact Details

Deplano Adrian Harenza

Piękna 50, 97-200 Tomaszów Maz.

NIP (tax identification number): 7732366974

phone: 608 098 575

e-mail: biuro@alba.sklep.pl


For payments in EURO €:

IBAN: PL 98 1140 2004 0000 3012 0357 8382